Privacy notice

The responsible authority in terms of the data privacy act, in particular the EU General Data Protection Regulation (GDPR), is:

Fahrradtechnik Haas GmbH
Santana Europe
Weinstrasse 3
83022 Rosenheim
Germany

Tel. +49 8031 14 573
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Your data privacy rights

You can exercise the following rights at any time using the contact details of our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Correction of incorrect personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR) und
  • Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us consent, you can revoke this at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible authority.

A list of the supervisory authorities (for the non-public sector) with address can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Collection of general information when visiting our website

Nature and purpose of processing:

When you access our website, i.e. if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

  • Ensuring a smooth connection of the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system security and stability as well as
  • for optimizing our website.

We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

Legal basis:

The processing is carried out in terms of Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

 

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory via your browser settings. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Storage period and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

  • Cookies that temporarily store certain user inputs (e.g. contents of a shopping cart or an online form) for the duration of a session;
  • Cookies that store certain user preferences (e.g. search or language settings) for a maximum of one year;
  • Tracking cookies to record the usage behavior (e.g. advertising banners clicked, sub-pages visited, search queries made) of our users and to be able to evaluate them in statistical form. The storage period is a maximum of two years.

 

Technically necessary cookies

Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

Shopping cart
Acceptance of language settings
Remembering search terms

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Provision prescribed or required:

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.

Objection:

Please read the information about your right to object according to Art. 21 GDPR below.

 

Technically not necessary cookies

Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.

For information on which providers set cookies, please refer to the information on the web analysis technologies used below.

Legal basis:

The legal basis for these processing operations is in each case your consent, Art. 6 para. 1 lit. a GDPR.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third-country transfer:

Please refer to the listings of the individual display, tracking, remarketing and web analytics providers for information on this.

Provision prescribed or required:

Of course, you can generally view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Revocation of consent:

You can revoke your consent at any time on our website by clicking this link.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please see the information below on the display, tracking, remarketing and web analysis technologies used.

 

Registration on our website

Nature and purpose of the processing:

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and e-mail address).

At the time of registration, the following additional data is collected:

  • IP address
  • Creation date
  • Browser
  • Operating system

If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Legal basis:

The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a GDPR).

If the registration serves the fulfilment of a contract to which the affected person is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.

Recipient:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

Data will only be processed in this context as long as the corresponding consent has been given. Afterwards, they will be deleted, insofar as there are no legal retention obligations to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.

 

Provision of chargeable services

Nature and purpose of the processing:

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.

Recipient:

Recipients of the data are, if applicable, order processors.

Storage period:

We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of orderly accounting and tax law requirements.

Provision prescribed or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered contents and services.

 

Newsletter

Nature and purpose of the processing:

For the delivery of our newsletter, we collect personal data that is transmitted to us via an input mask.

For an effective registration, we require a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double opt-in" procedure. For this purpose, we log the registration for the newsletter, the sending of a confirmation e-mail and the receipt of the response requested herewith. No further data is collected.

Legal basis:

Based on your explicit consent (Art. 6 para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a link to this effect in every newsletter. In addition, you can notify us of your revocation at any time using the contact option provided at the end of this privacy notice.

Recipient:

Recipients of the data are, if applicable, order processors.

Storage period:

In this context, the data will only be processed as long as the corresponding consent exists. After that, they will be deleted.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we can unfortunately not send you our newsletter.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time with effect for the future. Unsubscribing can be requested via the link contained in every e-mail or from the data protection officer listed below or the person responsible for data protection.

 

Contact form

Nature and purpose of the processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to it. The provision of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

Recipient:

Recipients of the data are, if applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after the request has been processed.

If a contractual relationship is established, we are subject to the retention obligations under the German Commercial Code (HGB) and will delete your data after these periods have expired.

Provision prescribed or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

 

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be shortened before by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

More information on terms of use and data protection can be found at Privacy & Terms – Google.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 24 months. The deletion of data whose retention period has been reached takes place automatically once a month.

Revocation of consent:

You can stop tracking by Google Analytics on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that in this case you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.

 

Use of script libraries (Google Web Fonts)

Nature and purpose of the processing:

In order to display our content correctly and in a graphically appealing manner across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") on this website to display fonts.

For more information on Google Web Fonts, please visit https://developers.google.com/fonts/faq and read the privacy policy of the library operator Google https://policies.google.com/privacy?hl=en.

 

Use of Google Maps

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
You can find more information about data processing by Google in the Google privacy policy: https://policies.google.com/privacy?hl=en.There you can also change your personal privacy settings in the Privacy Center.

Detailed instructions on how to manage your own data in connection with Google products can be found here: https://www.dataliberation.org

By visiting the website, Google receives information that you have called up the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

If you do not want the assignment in your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this.

Revocation of consent:

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

 

YouTube embedded videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube"). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter "Google"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, There you will also find further information on your rights in this regard and settings options to protect your privacy (https://policies.google.com/privacy?hl=en). 

Revocation of consent:

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

 

Information about your right to object according to Art. 21 GDPR

Individual right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6(1)(f) GDPR(data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

Recipients of an objection

Wolfgang Haas
Email: info(at)santana-tandem.com

 

Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organisation directly:

Wolfgang Haas
Email: info(at)santana-tandem.com

The data protection declaration was created with the data protection declaration generator of activeMind AG (Version #2020-09-30).

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